The Peach Music Festival
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The Peach Music Festival The Peach Music Festival

The Peach Music Festival
June 29th - July 2nd, 2023Montage MountainScranton, PA

ADA

ADA INFORMATION

The Peach Festival is an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions please email us at ADA@PeachMusicFest.com. We will do our best to assist you and address your accessibility needs.

WHEELCHAIR ACCESSIBILITY

The venue is navigable for people with mobility disabilities. The event is held on grassy terrain with cement pathways. There are accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas. We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. If you need to recharge your motorized wheelchair, you may do so at the Accessibility Services booth. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. We will not be providing wheelchair or scooter rentals.

PARKING

There are two locations for ADA Parking. 

The first is in the onsite lot located closest to the venue entrance. ADA patrons travelling back and forth from the event each day will need to purchase a Lower Lot ADA Parking Pass + have a state issued ADA placard, permit or license plate in order to access this lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger. There are a limited number of these spaces available for sale and they will be available on a first come, first serve basis. When the Lower Lot ADA Parking lot is sold out, all free ADA parking will be in the offsite parking lots. There are ADA spots available at all offsite lots. When you arrive, please contact one of the shuttle attendants to call the ADA Accessible Shuttle and they will come down to pick you up.

* Please note that it is against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to these ADA spots.

PARKING FOR CAMPING

ADA Campers will need to purchase a Parking Pass for Camping (while supplies last) to access the ADA Camping parking lot. If you do not purchase a Parking Pass for Camping, ADA Campers will need to park for free in an offsite lot and take a shuttle to the ADA Camping Area. Parking for Camping is not car side camping, it is just a reserved parking spot for you closest to the campground.

 

OFFSITE ACCESSIBLE SHUTTLES

There are a few offsite shuttles that are wheelchair accessible. These shuttles can take disabled guests from the offsite parking lots to the venue and back. To request an accessible shuttle, please let the shuttle attendant know that you’d like to request this shuttle and they will call to have it come pick you up. If you have purchased a travel package and require an accessible shuttle to transport you to and from your hotel, please email us at ADA@PeachMusicFest.com so that we may coordinate this for you.

ADA ENTRANCE

There will be an ADA entry lane located at the main entrance. Disabled guests may use this lane to safely enter the venue. In order to use this lane, please visit the Accessibility Services booth before entering the event to receive your ADA wristband credential.

ADA CAMPING

Accessible camping locations are available for those with accessibility needs. Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms, and accessible showers.

Accessible camping spots are available on a first come, first serve basis. Registering helps us prepare for your group and plan our accessible camping area. Our encouraged ADA camping registration deadline is June 1st, 2023 to ensure we account for enough space for all of our ADA campers in need. Limited spots may be available to unregistered guests, but are not guaranteed, so please be sure to register before the deadline listed above. To register for an ADA camping spot, please contact ADA@PeachMusicFest.com. 

You will need a verified handicap placard or license plate to enter the accessible camping area. The person to whom the placard or plate is issued must be present in the vehicle, as a driver or passenger. As part of gaining access to accessible camping, identification will be checked to ensure legitimate use.

ACCESIBILITY SERVICES BOOTH

Please Note: You must stop here to get your ADA wristband credential. There is no ADA pre-registration before the event – this is all done onsite at the event.

There will be an Accessibility Services booth conveniently located right outside of the main entrance. At this location, you can:

  • Get your ADA wristband credential
  • Get your ADA questions answered
  • Learn about our accessibility services

Wristband Policies

  • ADA wristbands are good for the whole weekend
  • DO NOT remove your wristband for the entire duration the event
  • One companion wristband will be issued for each disabled patron (exceptions will be made for families with young children)
  • If a disabled guest wants to switch their companion, please bring the old companion wristband to the Accessibility Services booth to be reissued

ACCESSIBLE VIEWING AREAS

There will be accessible viewing areas made available to ADA patrons at The Peach Pavilion stage. To gain access to this area, please visit us at the Accessibility Services booth.

Accessible Viewing Area Policies:

  • Companions may be asked to stand in the back if or off to the side if capacity is reached
  • Patrons and companions may not smoke in these areas
  • Patrons are asked to not save spots
  • Do not block the view of the guests behind you

SERVICE ANIMALS

Service animals are permitted throughout the venue. However, this does not include emotional support animals, therapy animals, or companion animals. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.

The following guidelines must be followed:

  • All service animals must be registered with the ADA department upon entry into the event.
  • All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls
  • Service animals must be housebroken and should use the service animal relief area
  • Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal
  • All animals should have legally required vaccinations (which ADA staff may ask to see for verification)

We ask that you do not leave your animal in your car or at your campsite while you’re inside the event as it is too hot for the animals during the day. We also ask that you do not leave your animal in your RV UNLESS there is air conditioning for them. Vehicles without air conditioning may become too hot and unsafe for any animal.

EFFECTIVE COMMUNICATION REQUESTS

We accept requests for any of the following services:

  • ASL interpretation for any performance
  • Other forms of Effective Communication

Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. The deadline to submit for this event is June 1st, 2023. To submit a request, please email us at ADA@PeachMusicFest.com with the headline ‘Peach 2023 Effective Communication Request’.

VISUAL ACCOMMODATIONS

We will be providing daily guided tours throughout the venue. If you would like a guided tour, please contact us at ADA@PeachMusicFest.com. Requests for large font and Braille must be made at least two weeks in advance.

ADDITIONAL SERVICES

  • First Aid: We have several First Aid locations throughout the venue, noted on the event maps. Professional medical staff can help you with your medical needs at these locations.

Special Dietary Needs: The event will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us at ADA@PeachMusicFest.com for further assistance.

Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medic team at the event entry.

Other Services: If you would like to request large format print/braille literature, guided tours for guests with visual disabilities, assisted listening device systems or another accommodation not listed, please reach out to us at ADA@PeachMusicFest.com. If you require assistance due to pregnancy/nursing, please reach out to the event’s information email address at Info@PeachMusicFest.com.

The Peach Festival will consider any request by a guest with disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

In continually trying to make our event more accessible, we encourage you to contact us at ADA@PeachMusicFest.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services, please don’t hesitate to reach out to us.

We hope you find this guide informative, we look forward to seeing you at The Peach Festival!